RETURN POLICY
A Dime A Dynasty will gladly offer a store credit for the return of any regularly priced merchandise within 20 days after receipt of the item(s). All sale item(s) and conference sales are final. We welcome you to return your item(s) by mail in accordance with our Return Policy and repurchase the item(s) in your desired size or style once your store credit is issued. The shipping fee is non-refundable and will not be included in the issued store credit. Therefore, your store credit will be issued for the cost of the merchandise only.
Customers wishing to receive a store credit for purchased merchandise must complete the return process detailed below.
1.Contact returns@adimeadynasty.com to initiate the return process. Provide your order number and the reason for your return. Your order number can be found on your email confirmation page that is sent at the time of the order.
2. Mail the items you wish to return back to the address provided on the top of the return form within 20 days of receipt of the item(s). **Item(s) returned after 20 days of receipt or show evidence of wear will be destroyed and not returned or exchanged. ** You will be responsible for covering all shipping costs to return your item(s). This includes the shipping cost to return the item(s) to the return address, as well as the shipping costs for shipment of the new item(s).
3. Once your return is processed, we will issue you a store credit in the form of an E-Gift Card within 3-5 business days. Your store credit will be in the amount of the purchased price of the returned item(s) only.
*Please note that if we are vending for a conference, all returns will be processed within 2 business days once we return from the conference.
Please package the item(s) being returned in the original packaging along with the return form. A Dime A Dynasty has the right to deny the return of any item(s) that appear worn, washed, or do not have the original tags attached. Items must be free of stains, makeup, fragrance, and deodorant.
The Following Items are Not Eligible for Return:
- Items that show evidence of wear
- Personalized or customized items
- Items on sale
- Items purchased at a conference
Questions regarding your return contact our returns team at Returns@adimeadynasty.com